Administration / Protocol / Workflow

In the current climate where many families are self-isolating, schools and childcare settings are closed and the most vulnerable children within our society are less likely to be seen by professionals, it is vital that we, as frontline practitioners remain mindful of the increased vulnerability for many of the families we work with and the need for us to remain vigilant of indicators of abuse.

Please find the RCGP guidance on safeguarding which has helpful advice on safeguarding when consulting remotely and useful national resources.

In addition, please find useful information on Hampshire safeguarding arrangements below:

Making a referral to Children’s Services: This needs to be completed via the inter-agency referral form which can be found here

For referrals using the bruising protocol  or when you have reason to suspect that a child is at immediate risk of significant harm then please call Hampshire Children’s Services Professionals Line on 01329 225379 or the police if necessary.  Out of Hours telephone no: 0300 555 1373.

Information on current arrangements for Hampshire Children’s Services including MASH is included in the attached document.

For general safeguarding advice from the Hampshire 5 CCG team our advice line is operational as usual and we can be contacted on 02380 627645 during office hours or you can email WHCCG.SafeguardingChildren@nhs.net

 

Baby checks: We support the Wessex LMC advice that baby checks should be done face to face. During these contacts, it is vital that messages around safe sleep and coping with infant crying are reinforced as self-isolation may change sleeping arrangements within households and parents and carers may find dealing with infant crying more challenging than usual.

Remember: The peak in infant crying and abusive head trauma (previously shaken baby syndrome) occurs at 6-8 weeks so GPs are ideally placed to give the ICON and safe sleep messages.

The Ardens child safeguarding and postnatal check templates contain links to local resources for ICON (abusive head trauma):  https://www.hampshirescp.org.uk/toolkits/abusive-head-trauma/

and Safe Sleep:  https://www.hampshirescp.org.uk/professionals/toolkits/every-sleep-counts

Fever in children: Concerns have been raised nationally regarding fever in children especially those under the age of 3 months.  In a recent case, a baby died (national) who was assumed to have a temperature due to COVID and died as a result of meningitis.  We advise that you maintain a low threshold for face to face consultation especially in under 5s.

Remember that fever in children should be responded to in the usual way whether it could be COVID related or not. Children under 3 months of age with a fever should always be referred for assessment in hospital.

Remember to maintain a low threshold for face to face consultation especially in under 5s.

See document

Private fostering arrangements: During the current pandemic, it is likely that we will see an increase in private fostering arrangements as families with key workers and those with family members who are self-isolating may choose to make alternative care arrangements for their children. If these children remain living outside of their normal family home and with wider family or friends for 28 days or more, they are considered to be in a private fostering arrangement and the local authority must be contacted in order that statutory checks can be made.

Remember if you become aware of any such cases, you must notify Hampshire Children’s Services via the inter-agency referral form.  Click here

Further information can be found on this poster

Access to Health Visiting and School Nursing Services: Please be advised that Health Visitors are no longer carrying out face to face visits unless after taking safeguarding advice and liaising with other professionals, there is assessed to be a compelling reason to do so. The school aged immunisation service has also now been suspended.The ChatHealth text messaging service continues to be fully operational and is a useful resource to direct parents and young people to who are requesting general health and wellbeing advice.

Health Visiting ChatHealth number: 07520 615720. Available Monday-Thursday 9am-4.30pm and Friday 9am-4pm.

School Nursing ChatHealth number for young people aged 11-19 years: 07507 332160 Available Monday-Friday 9am-4.30pm

Remember that both ChatHealth numbers are for text advice only and do not take incoming calls.

We would also recommend you continue to signpost parents and carers to the Wessex Healthier Together website for current health information which is available here

Further information for parents and carers about having difficult conversations with children can be found on NSPCC Learning.  Please follow the link here

The Children’s Commissioner has produced some information on COVID-19 written specifically for children and young people which can be accessed here

Child Protection Case Conferences:  These are continuing during the pandemic and are being conducted via video calls. It is widely accepted we will not be able to attend these conferences during this time.

If you become aware of conferences being postponed due to the current pandemic, please let our team know on the advice line number above as postponed conferences and core group meetings could potentially increase risk to already vulnerable children and young people and advice is that conferences should continue in line with statutory guidelines. See this document .

Remember you should continue to send a report.                                 

Early Help: Information about Hampshire Early Help offer and the family support service can be found at the link below. This may be of use if you encounter families who may present as needing additional support at present but do not meet the threshold for social care involvement.

https://www.hants.gov.uk/socialcareandhealth/childrenandfamilies/

Looked After Children:  Current guidance is that Initial Health Assessments should be continuing however Review Health Assessments are being postponed or conducted remotely. We do have a number of foster carers in Hampshire who are in a high risk group themselves and this may impact on care arrangements for looked after children. If you require advice about any individual cases then please contact us on our advice line number: 02380 627645.

CAMHS

For guidance for parents and carers on supporting children and young people’s mental health and wellbeing during the COVID-19 outbreak please click  here and here

Female Genital Mutilation (FGM): Health practitioners are habitually asked to be more vigilant at holiday times when women and girls may present either before or after an extended holiday and either make a disclosure of possible impending FGM or requesting health care after it has happened. For advice specific to primary care settings and a reminder about mandatory reporting duty please see document.

Remember that although travel is currently limited, FGM does occur in the UK and occurrence could potentially be higher at this time due to current border restrictions.

 

Domestic Abuse: Stop Domestic Abuse is the service commissioned to provide domestic abuse support across Hampshire. They are phasing out F2F contacts but are still providing support. Contact details are below;

Email: advice@stopdomesticabuse.uk

Secure email: advice.hampshire@stopdomesticabuse.cjsm.net

Telephone: 033 0016 5112

Advice Line opening hours: 11:30am – 14:30pm Monday – Friday.

Core service hours:

9.30am – 5.30pm Monday-Thursday,

9.30am – 5.00pm Friday.

Please find see document for their current position statement

We have also attached advice from Hampshire Constabulary regarding COVID-19 and domestic abuse. Please download this poster for display in your surgeries and the associated leaflet for sharing  with patients if required.

Remember to ask about domestic abuse if you are able to.

Food Banks: Patients may be asking you for support with food bank vouchers as it is anticipated that more people than usual will be experiencing financial hardship and may be struggling to access food. We have this information about food banks operating across Hampshire .

Finally, thank you so much for your support in keeping Hampshire’s most vulnerable children and young people safe during this time and please be assured that our team remain committed to supporting you with any safeguarding information and advice that you require.

With our very best wishes and thanks for your support,

The 5 CCG’s Safeguarding and Looked After Children Team.

Email:  WHCCG.SafeguardingChildren@nhs.net     Tel: 07880 423547 and 07880 423542

Urgent Community

Response Team (UCR)

        

 

Supporting admission avoidance across South East Hampshire

The Urgent Community Response (UCR) is a multi-professional service provided by Southern Health Foundation Trust (SHFT) and Hampshire County Council Adult Health & Care who provide skilled nursing, therapy and social care support to adult patients during a health crisis.

T: 0300 373 0210

(08.00 – 20.00)

Patient must be assessed by a registered clinician and deemed medically safe to return home
Inclusion criteria Exclusion criteria
·

·Available to adult patients registered with a GP in South East Hampshire – Fareham/Gosport, Havant/Waterlooville and Hayling Island, Bordon/Petersfield

·Acute illness or injury requiring short-term support from community teams (including admission avoidance interventions, medicines administration, personal care etc.)

·Acutely ill or injured patients refusing hospital admission despite your concerns, after discussion with their GP Patients with reduced mobility related to an acute illness (i.e. an infection causing difficulty walking to the toilet or in-ability to get their own food or drink, classically referred to as ‘off-legs’) but without signs of sepsis

·Patients needing temporary care package due to acute illness (to assist with food and fluids, medications and personal care)

·Patients that require rapid access to therapy and delivery of basic mobility aids, such as a commode, shower stool, walking or toilet frame to significantly reduce their risk of falls

·Clinically stable observations (NEWS2 = 4 or less)

·Clinical Frailty score of 5 or more

·

·Patients registered with GP Practices within PO1- PO6 postcodes

·Any patient presenting with a time critical condition requiring immediate treatment in hospital and should be pre-alerted, e.g. catastrophic haemorrhage, airway compromise, respiratory distress, acute chest pain, acute headache or abdominal pain.

·Individuals who require immediate diagnostics e.g. x-ray or scans.

·Acute mental health problems.

·Patients with infections indicative of Sepsis

·Patients <18yrs

The UCR provides several different services in a variety of settings including:

•  Community nursing

•  End of life care

•  Occupational therapy

•  Physiotherapy

•  Community rehabilitation

•  Specialist nursing support

Access to Urgent Packages of Care and In-Reach into non health supporting services

Monitoring on the Frailty Virtual ward

  1. Ambulatory: 02392 286916 direct line
  2. Acute Oncology Services: 0239228600 ext. 6668 ( 8am – 8pm). On call Registrar bleep 1447(9am- 9pm) . Haematology Registrar bleep 1915 (9am- 9pm)
  3. Respiratory: 02392 286000 to bleep consultant for respiratory
  4. Gastro: 02392 286000 bleep 1105
  5. Cardiology: 02392 286000 to bleep consultant for cardiology
  6. General Surgery: 02392 286000 bleep 1407
  7. Urology: 02392 286000 bleep 0094
  8. Vascular: 02392 286000 switchboard transfer call to Vascular consultant mobile number
  9. Surgical Assessment Unit: 02392 286000 to bleep 1407
  10. Acute Oncology Service: 02392 283316
  11. Gynae Assessment Unit: 02392 286000 to bleep 1344
  12. Early Pregnancy Assessment Service: 02392 283290 bleep 1997
  13. Eye Casualty: 02392 286162 to bleep 1027
  14. ENT: 02392 286000 to bleep 1397
  15. Renal: 02392 286000 to bleep 1139 ( 8.30 am -8.30 pm), then Renal Reg mobile via switch board.
  16. TIA: 02392 286000 to bleep 1788
  17. Petersfield Urgent Treatment Centre: Reception: 023 8231 1650, Clinician in Charge: 07825 859617
  18. St Mary’s Urgent Treatment Centre: 02392 858429
  19. Gosport War Memorial Urgent Treatment Centre: 02392 524611
  20. South East Hampshire & Portsmouth Urgent Community Response Team: 0300 373 0210

Clinical Guidance

Key Points:

Contraceptive advice

• Telephone / video consultation; and if choosing POP, provide through ‘click and collect’ or post or through community pharmacy.
• Sayana Press is now available for self-administration so this can be provided as an alternative.
• Repeat prescriptions for CHC currently require measurement of BMI and BP. If BMI and BP have been measured in the previous 12 months, CHC can be issued for a further 6 to 12 months.
• Bridging with POP may be the most sensible option short term for the majority.

Extended use of LARC

• Extended use of Nexplanon for 4 years; banded copper IUDs for 12 years; 52mg LNG-IUS (Mirena/Levosert) for 6 years could be discussed with arrangements made for removal/replacement after the COVID-19 crisis is over. Users of copper IUDs licensed for 5 years, Jaydess and Kyleena should be advised to use condoms or add desogestrel POP at end of the license duration of use. Women can leave the LARC in place and add a POP on top if they are worried, but risk of pregnancy is likely to be small.

Requests for dealing with pain & bleeding symptoms in contraceptive users

• Telephone / video consultation and triage; arrange to see face-face if essential; e.g. pelvic pain with IUD, suspected pregnancy symptoms, neurological symptoms following implant procedures.

Requests for abortion referral

• Provide telephone contact number for direct referral to abortion providers locally.

• If referral is required, telephone / video consultation and give information about local abortion booking service, with advice on quick-starting contraception post-abortion, and where to obtain their chosen contraceptive method.
• For abortion procedures, medical abortions or MVAs to be first line as surgical vacuum aspiration requires a general anaesthetic.
Referrals for complex contraception from primary care/other services
• Telephone / video consultation and bring in for face-face consultation only if urgent and essential.

Online provision of contraceptive care

• A seamless, nationwide contraceptive online service for non-complex care, connected and delivered in partnership with regional clinic capacity, needs to be developed. This should include contraceptive information, counselling and care. This will require significant investment so that localised systems of varying capacity already in offer can develop into such nationwide online service. This would ease off the pressure on primary care and community services.

Changing legislation and guidance

• The Medicines Act should be updated to enable the supply of desogestrel POP as a pharmacy drug. POP can be safely supplied without a prescription and could be used as a bridging method for those who do not have access to their regular form of contraception.
• Consider any emergency legislative or regulatory changes which would enable home use of mifepristone, which currently can only be administered on premises specifically licensed for abortion care.
• The General Pharmaceutical Council should agree to allow 3-month emergency supply of oral contraceptives (rather than just one month).

Please find with this letter:-

    Arthritis Action Booklet- Managing Arthritis

Arthritis action has a useful introducing the benefit of exercise for people living with Arthritis section on their webpage:-

                 www.arthritisaction.org.uk/living-with-arthritis/self-management/exercise-and-arthritis/

Other Information sheets can be downloaded from the Arthritis Action Web Page

There are also on line exercises which can be found at www.arthritisaction.org.uk/living-with-arthritis/resource-centre/arthritis-exercises/

Please do not hesitate to contact me should you need further information and support

www.clinical-partners.co.uk/nhs-services/right-to-choose

They currently provide the following services under the NHS Right to Choose Framework. All assessments are conducted via secure video link.

·        Right to choose ADHD assessments for adults

·        Right to choose autism assessments for children & young people (aged five and above)

·        Right to choose autism assessments for adults

·        Right to choose ADHD assessments for children & young people

How does Right to Choose work?

1 Complete the relevant self-report questionnaire Please ensure you complete the correct form. You can complete it online or print it and complete by hand. We cannot accept any referral without the relevant completed questionnaire, so please ensure your GP has this ready to upload to our secure form.

2 Speak to your local GP Book and attend an appointment with your GP to discuss the suspected condition. Make sure to take your completed self-report questionnaire with you.

3 Ask to be referred to Clinical Partners If your GP thinks an assessment is appropriate, ask to be referred to Clinical Partners under Right to Choose.

4 Your GP completes and submits our secure online form Ask your GP to complete our online form. All information will be handled securely and only used for clinical purposes. If your referral is accepted, we will contact you to arrange an appointment. If there are any issues with your referral, we will notify your GP at our earliest convenience.

Hope this is helpful for you, I know we have lots of parents / patients chasing ADHD/AUTISUM referrals.

Take home points

Use of NSAIDS in pregnancy  – do not use

Fluoroquinolone antibiotics: reminder of the risk of disabling and potentially long-lasting or irreversible side effects

Healthcare professionals prescribing fluoroquinolone antibiotics (ciprofloxacin, delafloxacin, levofloxacin, moxifloxacin, ofloxacin) are reminded to be alert to the risk of disabling and potentially long-lasting or irreversible side effects. Do not prescribe fluoroquinolones for non-severe or self-limiting infections, or for mild to moderate infections (such as in acute exacerbation of chronic bronchitis and chronic obstructive pulmonary disease) unless other antibiotics that are commonly recommended for these infections are considered inappropriate. Fluoroquinolone treatment should be discontinued at the first signs of a serious adverse reaction, including tendon pain or inflammation.